Shipping

Our shipping options and costs are available online on every product page, in real time.

Approximate freight times are as follows:
Standard Shipping - 5 to 7 days to most of Australia.
Express Shipping - 1 to 2 days to Capital Cities and close Suburbs. 2 to 3 days to other areas.
Startrack Road Express - 5 to 7 days to most of Australia.
Startrack Premium Next Day - Next Day Delivery to most of Australia.

Christmas Shipping - Please allow enough time for your purchase to reach you using your chosen shipping method.
Please keep in mind that deliveries can sometimes take longer than normal at this time of the year.

 

FREE Shipping
From time to time we have Free Shipping promotions on selected items in the store. Free Shipping is for Standard Shipping by a carrier of our choosing. Express post and Next Day deliveries are available on these items usually offered at a discounted rate.
If you add both Free Shipping and Not-Free Shipping items to the shopping cart you will only be charged shipping on the Not-Free shipping items, you will not be charged shipping on the the Free Shipping items.

Express Deliveries
Need it in a hurry? Order before 11am (wst), Mon-Fri, and choose Next Day Shipping and we'll despatch your order on Startrack Premium Next Day Delivery. They deliver to most major capitals and metro areas the next business day before 11am and outer suburbs by the afternoon. Country areas are delivered to as soon as possible.

Save on Postage
Combined Postage discounts may be available when buying more than one item. The combined postage discount will automatically be calculated when you are checking out with multiple items so simply add items into your shopping cart and you will get a final price in checkout.

Shipping costs are calculated by the physical weight or cubic weight of your order, delivery method, and shipping address and will be delivered to your door or specified location. On the product page there is a postage calculator which will give you a shipping quote with different delivery methods. Choose the item you are interested in and enter your postcode for a postage price.

To calculate postage for multiple items simply add items to your shopping cart then click on view cart and add your postcode.

Our distribution centre and freight companies operate Monday to Friday for order dispatching and deliveries.

More Shipping Information
As the shipping costs are calculated using your shipping address, your exact cost of shipping will be provided in "view cart" for multiple items. This is before the checkout process so you will have the option of viewing the shipping costs before you complete checkout.
Orders are trackable and shipped by Australia Post e-parcel, Startrack Road Express or Startrack Premium Next Day. Online tracking is available. Most of these options can be chosen in checkout. Heavy or Bulky items are sent via our courier Star Track Express.
All items are delivered with authority to leave (safe drop) where possible unless otherwise selected when ordering.
 
Care and Handling
Items are packed into strong custom made packaging to protect the items inside on the journey to you. All items are checked prior to packing and handled with great care, to ensure that each item is guaranteed to be dispatched in perfect condition. Oz Water Sports WA is not directly liable for any loss, theft, or damage to any goods whilst in transit or "safe dropped" at your specified delivery address; however if your item arrives damaged please contact us at info@ozwatersports.com.au


Delivery Delays
We endeavor to process and dispatch orders promptly and efficiently and almost always dispatch within 1 to 2 days. The shipping time guides provided on this website indicate approximate shipping times only - they are not guaranteed delivery times. Oz Water Sports WA cannot be held responsible for delays in parcels arriving at their destinations. This includes, but is not limited to: delays with any nominated carriers or carrier agents/representatives, delays resulting from industrial strikes/protests/wars/natural disasters, road, traffic or busy periods with freight companies.